General Maintenance

  • It is advisable to carry out routine maintenance at least once a year, although this may need to be done more frequently in coastal areas and areas of high exposure.
  • As a general rule, all parts exposed when the window is closed should be washed down with warm soapy water using a soft cloth, rinsed well and rubbed dry.
  • Avoid using ammonia based and abrasive cleaning agents, particularly on handles and other door furniture.
  • It is advisable to remove any jewelry from your fingers and wrists whilst cleaning, to avoid scratching the glass surfaces.
  • Parts exposed when the window or door is open should be wiped clean to remove grime from old lubricant, airborne debris and remnants of insect life.
  • Special attention should be paid to keep the drainage channels clear of any blockages.

Moving Parts

Moving parts and fixing should be treated as follows;

  • A very light application of petroleum jelly or equivalent will keep the locking mechanisms of both windows and doors in good working order.
  • It is important to lubricate window hinges with either petroleum jelly or equivalent to ensure smooth opening and closing.
  • Check that all screws are tight, especially on window handles.


  • Regularly clean the window panes and uPVC frames with warm soapy water and rinse well.
  • Avoid using cream or paste cleaning agents. Never use any type of bleach, solvent or abrasives.

Door Locking Mechanism

To operate the lock,

  • insert the key into the cylinder,
  • rotate the handle upwards;
  • turn the key one complete revolution to activate the deadbolt, which locks the whole mechanism.
  • Release the handle.

To unlock,

  • insert the key into cylinder lock and
  • disengage dead bolt by turning one complete revolution.
  • Depress the handle and open the door or turn the key a half revolution for split-spindle handles.